Support the complete product journey

AI Agents for Technology Companies

Help users resolve issues, adopt your product, manage routine account requests, and reach the right team through connected conversations across voice and digital channels.

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Built for the customer lifecycle

Resolve issues faster and keep users moving

Give customers clear answers throughout onboarding, support, and account management while your specialists focus on conversations that need deeper expertise.

Improve support resolution

Use approved product knowledge and troubleshooting steps to handle repeatable questions consistently.

Simplify product onboarding

Guide new users through setup, activation, and the next recommended step for their account.

Strengthen customer retention

Recognize recurring issues, route account risks, and keep customer-success follow-ups connected.

Agent operating system

A fully configurable platform for your agents

Connect your tools, orchestrate workflows, deploy across voice and digital channels, and improve every interaction with built-in analytics—all from one platform.

Human-Aware Conversations

AI Agents That Understand Context and Emotion

Agents recognize customer intent, conversational context, and emotional cues—adapting their tone and responses to guide sensitive financial conversations toward clear, effective outcomes.

Natural Conversations That Build Trust. Listen to a Threetone agent handle a real financial conversation with clarity, patience, and a natural speaking style from the first question to the final resolution.

Conversational AI agent. Deliver instant, natural responses across complex, multi-turn conversations.

Unified knowledge bases. Directly ingest context from your Google Drive docs, Notion workspaces, and custom website URLs.

Human Handoffs Without Starting Over. Instantly hand off priority cases to human agents with full context intact.

Multilingual Support That Feels Natural. Serve customers in any language with a consistent brand voice and support quality.

Technology company workflows

Support users across the product journey

Use product, account, and customer context to answer questions, complete approved actions, and bring in your team when an issue needs specialist attention.

Technical Support
Our analytics dashboard shows an error whenever I open the reports tab.
Account and service status checked
Your service is active. Does the error appear in every browser or only the one you are using now?
It works in another browser.
Troubleshooting step matched
Thanks. Let us clear the cached site data for the reports page. I will stay with you while you try it.

Full platform control

Complete control over agent behavior

Align agents with your SOPs, safely test variants in sandbox branches, and enforce compliance policies using built-in guardrails.

Your SOPs, Your Agents. Upload your SOPs, documentation and policies and resolve customer issues accurately.

Version control with Branches. Test prompts, configurations, and call flows in sandbox branches, then deploy without downtime.

Enforce guardrails. Set behavioral and safety guardrails so agents follow your policies from day one.

Built for enterprise

Enterprise-grade security and infrastructure at scale

Deploy secure, high-throughput voice agents with granular controls, auditability, and regional compliance.

Enterprise SSO integration. Gate access to agents, customer data, and production workflows through Okta, Microsoft Entra ID, or any SAML or OIDC provider.

Elevated operational support. Launch with hands-on guidance and keep complex deployments moving with an experienced team available when it matters.

Fine-grained product permissions. Control default member, group, and API access with explicit permissions for sensitive product operations.

Get started

Get started with Threetone for technology companies today

Launch on our web platform

We build agents from SOPs and docs in minutes - non-technical teams configure policies, test flows, deploy code-free.

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Tech Support Agent
Tech Support Agent
Hello! Welcome to Developer Support.
We're getting a 401 error on our API webhook endpoint.
Is the HMAC signature check failing?
Yes, payload secret check failed.
Try re-syncing your signing secret in Settings.

Build via API

Use our APIs and SDKs to automate tasks, sync data, and embed voice or chat in your channels.

Explore DocsGet API Key
import { ThreetoneClient, ThreetoneEnvironment } from "@threetone/sdk";
async function main() {
const client = new ThreetoneClient({
environment: ThreetoneEnvironment.Production,
});
await client.conversationalAi.agents.get(
"agent_3701k3ttaq12ewp8b7qv5rfyskz",
{
versionId: "version_id",
branchId: "branch_id",
});
}
main();

Questions & Answers

Frequently asked questions

What technology teams should know before launching AI agents across support, onboarding, and customer workflows.

Connect the agent to approved product documentation and knowledge sources, then update its workflows as features, plans, or troubleshooting steps change. Test common questions and edge cases before publishing each revision.

Customer support

Resolve common questions around the clock and hand complex cases to the right person with full context.

Lead qualification

Screen new inquiries, capture qualification context, schedule meetings, and route high-fit prospects to sales.

Outbound

Run prospecting, follow-up, appointment setting, renewal, and operational outreach through natural conversations.

Telecommunications

Automate service inquiries, troubleshooting, plan questions, and outage communications at any volume.

Financial services

Automate secure support, servicing, reminders, and intake with policy-controlled conversations.

Healthcare

Improve patient access with automated scheduling, intake, reminders, and care coordination.

Retail and e-commerce

Answer product and order questions, handle return intake, and support shoppers before and after a sale.

Government

Make public services easier to access with multilingual information, intake, routing, and reminders.

Build your first agent today.

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