Make patient access simpler

AI Agents for Healthcare Operations

Help patients schedule visits, complete intake, manage routine requests, and reach the right team through natural conversations across voice and digital channels.

AI Agent Orb
Call Agent
Get a call

Built for everyday patient access

Keep care teams focused on care

Give patients a clear, consistent way to complete routine administrative tasks while your staff focuses on conversations that need a human.

Improve patient access

Answer common questions and help patients take the next step without waiting in a phone queue.

Reduce administrative work

Handle scheduling, reminders, and information collection through structured, repeatable workflows.

Keep handoffs connected

Route requests to the right team with the conversation context staff need to continue smoothly.

Agent operating system

A fully configurable platform for your agents

Connect your tools, orchestrate workflows, deploy across voice and digital channels, and improve every interaction with built-in analytics—all from one platform.

Human-Aware Conversations

AI Agents That Understand Context and Emotion

Agents recognize customer intent, conversational context, and emotional cues—adapting their tone and responses to guide sensitive financial conversations toward clear, effective outcomes.

Natural Conversations That Build Trust. Listen to a Threetone agent handle a real financial conversation with clarity, patience, and a natural speaking style from the first question to the final resolution.

Conversational AI agent. Deliver instant, natural responses across complex, multi-turn conversations.

Unified knowledge bases. Directly ingest context from your Google Drive docs, Notion workspaces, and custom website URLs.

Human Handoffs Without Starting Over. Instantly hand off priority cases to human agents with full context intact.

Multilingual Support That Feels Natural. Serve customers in any language with a consistent brand voice and support quality.

Healthcare operations

Support patients across routine care workflows

Coordinate administrative requests, collect the right information, update connected systems, and bring in staff when a conversation needs human judgment.

Scheduling Assistant
I need to book my annual checkup with Dr. Mehta.
Available visits found
Dr. Mehta has openings Tuesday at 10:30 AM and Thursday at 3 PM. Which works better?
Thursday at 3 PM.
Appointment booked
You are booked for Thursday at 3 PM. I have sent the details to your phone.

Full platform control

Complete control over agent behavior

Align agents with your SOPs, safely test variants in sandbox branches, and enforce compliance policies using built-in guardrails.

Your SOPs, Your Agents. Upload your SOPs, documentation and policies and resolve customer issues accurately.

Version control with Branches. Test prompts, configurations, and call flows in sandbox branches, then deploy without downtime.

Enforce guardrails. Set behavioral and safety guardrails so agents follow your policies from day one.

Built for enterprise

Enterprise-grade security and infrastructure at scale

Deploy secure, high-throughput voice agents with granular controls, auditability, and regional compliance.

Enterprise SSO integration. Gate access to agents, customer data, and production workflows through Okta, Microsoft Entra ID, or any SAML or OIDC provider.

Elevated operational support. Launch with hands-on guidance and keep complex deployments moving with an experienced team available when it matters.

Fine-grained product permissions. Control default member, group, and API access with explicit permissions for sensitive product operations.

Get started

Get started with Threetone for healthcare today

Launch on our web platform

We build agents from SOPs and docs in minutes - non-technical teams configure policies, test flows, deploy code-free.

Care Coordinator
Care Coordinator
Hi! Welcome to Patient Care Services. How can I help?
I need to schedule a follow-up with Dr. Smith.
Thursday at 10 AM or Friday at 2 PM?
Friday at 2 PM works best for me.
Great! You're all set for Friday at 2 PM.

Build via API

Use our APIs and SDKs to automate tasks, sync data, and embed voice or chat in your channels.

import { ThreetoneClient, ThreetoneEnvironment } from "@threetone/sdk";
async function main() {
const client = new ThreetoneClient({
environment: ThreetoneEnvironment.Production,
});
await client.conversationalAi.agents.get(
"agent_3701k3ttaq12ewp8b7qv5rfyskz",
{
versionId: "version_id",
branchId: "branch_id",
});
}
main();

Questions & Answers

Frequently asked questions

What healthcare teams should know before launching AI voice agents for patient-facing workflows.

Start with repeatable administrative conversations such as scheduling, reminders, intake, referral coordination, refill request collection, and common billing questions. Keep diagnosis, treatment decisions, and other clinical judgment with qualified staff.

Build your first agent today.